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Returns & Exchanges

At BrickBuddies, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your order isn't a perfect fit, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Log into your BrickBuddies account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Place the original, unworn clothing items back into their shipping box and include the packing slip provided in your original delivery.

3

Label and Ship

Print the prepaid shipping label from our portal, secure it to the outside of your package, and drop it off at any authorized courier location.

4

Refund Processing

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing